The Pure Difference

Services & Process

Our Stress-Proof Process Makes Getting Granite & Stone Countertops Easy For Cincinnati Homeowners

Here Is A Step-By-Step Snapshot Of Exactly What To Expect When You Work With Pure Granite & Stone.

Most Cincinnati homeowners have no idea what to anticipate when going into a granite or stone countertop project. And that’s okay—countertop projects are a bit of a mystery if you have no prior experience.

At Pure Granite & Stone of Cincinnati, we’ve developed a detailed process that we follow for all of our granite and stone countertop projects. We feel it’s important to share this process with you right here, right now.

Why? First, outlining our process gives you an exact idea of what to expect BEFORE you reach out to us. This is a very important step to building that initial trust between you and us. Second, we strongly believe we have the most homeowner-friendly process of any granite countertop company in Cincinnati. We’ve taken a “hands-on” approach to granite and stone projects to ensure you have an experience that is stress-free, high-quality, and fun.

Keep scrolling to read a step-by-step snapshot of our process or watch the video below. You will gain a better understanding of what to expect and how our process delivers true, absolute quality… without exception.

Our Latest Customer Reviews

Such a easy, stress free experience! Several family members purchased various stuff and all have loved!! Definitely recommend to anyone and everyone for all their kitchen needs!

Taylor C.

Great experience from start to finish. Their prices are reasonable compared to the two contractors I went to first, but they had better service than the others. I was able to browse a ton of different countertop options, they asked me a bunch of questions to see what I wanted, and when I made a selection they were able to give me a full timeline to get the project done… and they got it done on time! Friendly staff and great service. Highly recommend you check them out if you’re shopping for new countertops.

Mark H.

From the start to finish, Pure Granite & Stone was extremely helpful and knowledgeable. From choosing the stone to how it was installed, I was a part of the decision. They were very nice and knowledgeable. It was a great experience.

Pat K.

Pure Granite & Stone produces beautiful work and craftsmanship. They are very knowledgeable and professional.

Mary K.

The product and service here is fantastic! I ordered a small section of countertop from their inexpensive line of granite for a rental unit. The service provided by Pure Granite was above and beyond what I expected. From ordering, measuring, follow up, and installation everyone was friendly, prompt, and very detail minded. For even a small kitchen the installers took their time to make sure everything was perfect. I can’t say enough about the quality of installation and the installation team. They are the type of people I would want working for and representing my company. The granite is absolutely beautiful and the service was simply perfect. I will be using this company again.

Rick R.

Couldn’t believe the quick turn around and how easy it was to coordinate everything! They did such a great job, we were very happy with their services!

Kristin F.

Hands down the best part of our remodeling experience! Angie and Emily were awesome to work with and the installers measured twice before doing a perfect job topping off our vanity with the most gorgeous piece of quartz. Every edge is smooth and even, sinks look great. Couldn’t be happier! Thank you!

Kim G.

They were very responsive to my crazy schedule and cared for my kitchen as much as I did. The work was excellent. I couldn’t ask for more. I would recommend them to anyone who wanted a great quality and experience.

Linda L.

Pure Granite and Stone was recommended to me by a friend. I have to say the experience was fabulous. From the beginning, they kept me informed of the process from doing the template, visiting the store to pick my granite piece, to installation date/time, to the owner visiting as a follow up to inspect the job. Mike, Chris, and Jimmy did an amazing job on the installation and were very professional and respectful in my home. In a matter of about an hour and a half the install was complete. I highly recommend Pure Granite and Stone as a company to work with.

Toni A.

Everyone we worked with at Pure Granite & Stone knew their stuff and was willing to work with us to make sure we got exactly what we wanted. Our project turned out fabulous!


Pure Granite has done two projects for me, and they did a great job both times. Very professional and very responsive. Great family-owned business and great quality work. Highly recommended business. Thanks again!

Chad B.

Thank you Pure Granite and Stone, I am in LOVE with my bar! This was my first time doing a project like this and to say I was a little over the top about it is an understatement but you walked me through the whole experience and dealt with my constant questions and changes! Alex, Gretchen and everyone from the template crew to the install crew were so easy to deal with! I see more projects in my future!

Jackie B.

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Can I Cut On Granite?

Yes, Granite is an extremely hard, tough, durable surface and in most cases can be used as a cutting surface without fear of scratching the stone (although knives may be dulled by cutting on such a hard surface…)

Does Granite Chip Or Scratch?

Granite is a very dense material. Under normal conditions it is highly resistant to chipping and scratching. However, pots, pans and other heavy objects dropped on the square edges of the granite around a sink area can result in occasional chipping. To minimize this risk, several other edge profiles are available that will look beautiful and reduce the chances of chipping. Ask your Project Manager from Pure Granite & Stone about edge choices as part of your stone selection process before the job is installed.

Can I Put Hot Pots And Pans Directly On My Counter?

Granite is formed naturally under high temperatures and is virtually impervious to high heat or drastic temperature changes. So, placing hot objects on your granite countertop surface should not discolor or otherwise affect your surface. That said, repeated thermal expansion and contraction of any material can cause structural weakening. So, if you have a hot appliance on your countertop, or you routinely place hot pots and pans down in the same place, a trivet of hot-pad is a good way to play it extra safe.

How Should I Regularly Clean My Granite Countertop?

Here is a convenient reference list…

  • Daily: Use a sponge or soft cloth with hot water. Don’t use dish soap for cleaning to avoid build-up and dulling of your countertop’s shine.
  • Weekly: Use a good granite cleaner to clean, disinfect, and protect your countertop and provide a streak-free shine.
  • Monthly: A good temporary granite polish can be used periodically to enhance the shine of your countertop.
  • Yearly: Do a simple “water drop test” to check the porosity of the surface (how permeable it is to liquids). Put a few drops of water on your counter and leave it for 4 minutes. Wipe up the liquid. If a dark spot is left behind, it’s time to reseal your countertop. (Don’t’ worry about the spot left behind, it will evaporate within 30 minutes.) If warranted based on the test, apply one or two coats of a good impregnator/sealer.

Does Granite Stain?

All stones are porous to some extent, but granite has very low porosity relative to other stones. So, granite does not stain easily. Most granite colors will never show moisture at all, but some colors will show a dark spot if a puddle of liquid is left on the counter for a period of 30 minutes of more. The spot will eventually dry up and minor evidence will show. To be safe, be sure that your granite is sealed properly – either by Pure Granite & Stone during installation, or by you after the fact, using one of our recommended in-home sealing products.

How Can I Limit Any Staining?

Blot up spills right away to reduce any chance of staining. While granite will not etch, and many liquids will not stain granite, cooking oils might leave stains if left unattended. Keep an eye on your countertop to know when it needs to be re-sealed so that liquids don’t penetrate your countertop’s surface.

Should I Polish My Granite?

If you want the most radiant possible countertop, Pure Granite & Stone recommends that you apply a good temporary granite polish on a monthly or bimonthly basis to enhance the shine of your countertop. For advice on cleaners, polishes and sealers, call us to ask for the most effective products for your surface.

Should Granite Be Sealed?

Though not necessary, all granites are sealed. We apply a penetrating sealer to your initial countertop. That sealer does not change the color of the stone but does make liquids bead up on the surface and limit any penetration and staining. We recommend that occasionally (yearly at least) you a simple “water drop test” to check the porosity of your countertop surface (how permeable it is to liquids).

Place a few drops of water on your counter and leave them there for 4 minutes. Wipe up the liquid. If a dark spot is left behind, it’s time to reseal your countertop. (Don’t’ worry about the spot left behind, it will evaporate within 30 minutes.) If warranted based on the test, apply one or two coats of a good impregnator/sealer.

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Click the link below below to contact us about our services, or to request an appointment!

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